Getting Started | Everything you need to know for a successful Pressed order.
How does the Pressed Dry Cleaners App work?
Download the Pressed Dry Cleaners App, click here
Enter your email and create a password
Enter your first & last name along with your telephone number, so we can reach you. We will keep you up to date with your order via text.
Enter your pickup/delivery address (home, work, etc).
Schedule FREE pickup & delivery at the day/ time convenient to you.
Your profile is now COMPLETE!
You can also choose Frequency to repeat weekly, bi-monthly, etc.
If you have any instructions for your order, let us know in the instruction and preferences field.
Enter your payment information, we will bill you after your order is complete.
On your pickup day, put your clothing in a disposable bag (for your first order).
Our Pressed driver will pick up your order from your address (you can leave it outside your door, so you don’t have to wait on us).
Your clothes are professionally cleaned at our dry cleaning plant.
Your clothing is delivered to your address with a fresh Pressed bag (use this for future pickup).
What are the benefits of Pressed Dry Cleaners pickup & delivery service?
There’s so many we had to make a list!
You no longer need to make special trips to the Dry Cleaners.
Your dry cleaning items will no longer be ignored, instead they will be kept fresh, clean & ready to wear.
Items such as bedding that are dry clean only will be cleaned more often and not accidentally ruined in the washer & dryer.
Having your dry cleaning items picked up and dropped off ensures you won’t forget those items at the dry cleaners.
Can I have my dry cleaning or laundry dropped off at a different location than the pickup up location?
At this time, we pickup and drop off to the same location for each order.
How do I get the Pressed Dry Cleaners app?
There’s an app for that!?!
What are the differences between Wash and Fold, Dry Cleaning, Laundered & Pressed?
Wash and Fold
Wash and fold is your basic service. Your laundry is washed in a commercial washing machine and tumble dried in a commercial dryer then folded before it is returned to you nice and clean. This service is charged by the pound with the exception of items (like a comforter) that take up an entire washing machine or dryer. Garments are not ironed.
Clothes are inspected, treated for stains then immersed and cleaned with a water-free chemical solvent. Clothes are gently agitated in the solvent to cause the soils to loosen. Then garments are either steamed or pressed to remove winkles. Items are then hung.
Laundered & Pressed (select Dry Cleaning)
Your garments are washed in a commercial washing machine and pressed (or ironed) while wet which creates a crisper finish. Items are then hung. Please let us know via "Special Instructions" if you'd like starch.
How do I prepare for my first pickup?
I don’t have a bag to put my dirty clothes in.
You can put your dirty clothes in a disposable bag. After cleaning your garments, we will return them along with a new Pressed laundry bag that can be reused for your next order. You will get one bag for dry cleaning/ laundry and another for wash and fold.
Where do I leave my cleaning?
If you are leaving your cleaning in a place other than your front door, it will be helpful to specify that location in the Special Instructions field of the order form.
How long does it take to clean my items?
The first date and time listed in the "Set Pickup Time" will be the earliest available pickup date, then the date and time listed for "Set Delivery Time" will be the earliest available delivery date. Typical turnaround can be 24 to 48 hours depending on the service requested and your location.
Can you pick up my cleaning even if I am not home?
Leaving cleaning unattended:
While we offer pickup and drop off times that you can select to fit your schedule, if you are comfortable leaving your bag outside your door, or provide us with special instructions regarding the location of the bag, we are happy to pickup and drop off your bag and cleaning outside your door.
We can also pick up and deliver to your work place if that is more convenient for you.
Can I drop off my clothes and have you deliver them?
For accuracy of payment processing, order processing, and tracking process, we recommend that the entire transaction be done through our app. However, we do understand emergencies occur and will do what we are able to at that specific time to help accommodate your needs.
When a garment’s label says “washable”, does this mean it cannot be dry-cleaned?
Not necessarily. The Care Label Rule states that only one suitable method of care must be on the label. Our drycleaners follow the care instructions, unless otherwise requested. If you want your washable items dry-cleaned, we may ask you to sign a damage waiver. Additionally, due to the large number of clothing manufacturers that do not thoroughly test cleaning methods on special garments, we may ask you to sign a waiver on items with beads, sequins or special decorations and most dry-clean only household items
Does frequent dry-cleaning shorten the life of a garment?
On the contrary, frequent cleaning prolongs the life of a garment. Not only do stains set with age, making the garment un-wearable, but ground-in dirt and soil act as abrasives, like sandpaper, causing rapid wear of fibers. Also, insects, some too small to be seen, are attracted to soiled clothes and will cause further damage that is often not apparent until cleaned.
How Can You Help Your Clothes and Pressed?
Bring your garments in for professional cleaning as soon as possible after staining occurs. Stains or soils left too long may become permanent.
Discuss any stains when you drop your items.
Keep perfumes, lotions, deodorants, antiperspirants, toothpaste and other toiletries away from your clothes. These products likely contain alcohol or hydrogen peroxide bleach which will damage some dye.
Protect garments, especially those made of silk, from excessive perspiration, as this can cause dyes to discolor.
Have matching pieces of an ensemble cleaned together so the dyes will remain uniform.
Protect your garments from prolonged exposure to direct light.
Don’t press stained or soiled clothing, as the heat may set some stains.
What is Dry-cleaning?
The actual cleaning process for dry-cleaning is similar to the washing process. Clothes are separated by weight, finish, and color. Heavyweight clothes are separated from lightweight clothes. Delicate clothes are further separated and cleaned separately. Finally, light colors and dark colors are cleaned separately. Clothes with spots are also separated for spot cleaning.
The clothes are cleaned in machines that look like large, over-sized front load washing machines. However, this machine requires cleaning solvent, which is used over and over and continually cleaned during the cleaning process by recycling the solvent through filters and distillation.
Two types of solvents are currently used for dry-cleaning; perchlorethylene (PERC) and petroleum. While both perform essentially the same function, their structures and properties are different. Pressed uses both types of solvents to maximize their benefit in different cleaning situations.
Solvents that are appropriate for use in dry-cleaning perform a number of functions. Dry-cleaning solvents dissolve solvent-soluble soils, such as oils, waxes, and greases. They also act as a carrier for insoluble soils. Solvents carry detergent, which in turn carries water to remove water-soluble soils. Lastly, in combination with mechanical action, solvents produce a flushing action on fabrics to aid in cleaning.
There are two types of dry-cleaning machines used in the industry. One type is the dry-to-dry machine, in which the clothes are put in dry and come out dry, ready to finish. The other type is the transfer unit, in which the clothes are cleaned and extracted in one machine and dried in another machine before finishing. Again, we use both types of machines depending on each situation so we can provide fast, convenient, and affordable service to our customers.
Finally, after the clothes are removed from the machine, they are checked for spots and additional cleaning is done if necessary. The clothes are steam pressed, inspected, and bagged to be returned to the customer.
What is Laundry?
Laundry is the processing of clothing that is most similar to what your washer does at home with a few exceptions. Everything from the water temperature and softness to the chemical balance of the detergent and starch are carefully monitored and adjusted to provide the best care for laundered garments. Clothing is not dried, but pressed on large presses that evaporate the water, further process the starch, and enable the garments to retain creases and the crispness.
Wear Life Expectancy
Determining how long a shirt should last is difficult due to the variances in frequency of wear. The number of launderings is a better measuring method. The average shirt should have a wear life of 35 to 50 washings. This will fluctuate depending on the amount of abrasion and strain placed on the shirt during wear, the fiber content, the type of fabric, and the starch preference.
Most dress shirts are difficult to shrink. The manufacturer has already allowed for the normal two percent and progressive shrinkage requirements. This shrinkage is usually not enough to cause a complaint. Shrinkage beyond this is usually due to poorly stabilized materials. Shrinkage complaints can easily be resolved by measuring the collar and sleeve length. Measure the collar from the end of the buttonhole to the center of the button. Measure the sleeve length in a straight line from the center of the back of the collar at the seam to the end of the cuff. If these measurements correspond to the shirt size, it has not shrunk.
Holes and Tears in Oxfords
Tiny holes can appear at random throughout an oxford shirt due to the weaving process. These should not be confused with damage from bleach. We do not use bleach at Pressed unless absolutely necessary and in a separate and controlled area. Oxford consists of two thin warp yarns to every soft, thicker yarn in the filling direction. The unbalanced construction causes the thin yarn to break, leaving tiny holes. Manufacturers could use a higher twist in the yarn to retard the development of holes, but eventually any oxford weave will develop tiny pinholes. In addition, tears in oxfords occur in the direction of the softly twisted, thicker yarns. All the yarns in an oxford receive the same care process, but the constant abrasion in wear causes the thick yarns to weaken and tear.
Buttons may crack during pressing even though the press padding is in excellent condition and the procedures used are correct. The reason for this is that there is an inherent problem in the button or the way the button was applied to the shirt. The majority of shirt buttons are made from a polyester resin. The strength of the button depends on the amount of polyester in the resin; some imported buttons contain less polyester. Some manufacturers use less expensive, off-quality buttons to save money but this sometimes results in higher than average breakage. We inspect each shirt and replace broken or missing buttons, free of charge, as an added service to our customers.
Perspiration and Antiperspirant Damage
Perspiration, if allowed to stay in the shirt, will eventually stain and also weaken the fabric, allowing the weakened area to be damaged during washing. Aluminum chlorides found in antiperspirants will also weaken the fibers under the arm. Controlled use of antiperspirants and frequent washings immediately after wear may minimize this type of damage.
The Care Label Rule states that the color in a garment must withstand the recommended care procedure. If the dyes in a multicolored shirt are not colorfast, bleeding will occur. The dye will migrate into adjacent areas during the cleaning process. Some dyes dissolve in water and are partially removed during laundering. After the first laundering, the lightening of color may be apparent, or it may be progressive and only noticeable after several care procedures.
Interfacing puckering and excess fabric in the shirt collar and cuffs after laundering is caused by shrinkage of the interfacing within the collar and cuffs. If the shirt is laundered, and the interfacing shrinks excessively, it will cause the puckering of the outer fabric. The manufacturer must select an interfacing, which is compatible with the shirt fabric. Collars and cuffs can have a mottled gray or shiny look in specific areas when excess adhesive is used to fuse the collar or cuff fabric and the interfacing. This excess adhesive softens in pressing and penetrates the outer fabric of the collar and cuffs. This can be prevented by the correct selection of an adhesive by the manufacturer, which is compatible to laundering.
Stains and Spills
Stains from medicines, acids, cleaning products, the acidic or sugary residue of foodstuffs and beverages, or liquid chlorine bleach, can easily damage clothing. Spillage of these types of normal household products cause localized fabric weakness or color loss in the area of contact with the fabric. This type of damage may not show up until after washing. This type of staining is usually permanent and can only be prevented by avoiding contact with these products.